Pamela Hazelton

There’s a reason why you won’t see me commenting much at some high-profile sites. They require registration.

Count me among those who feel registration is just another word for “prepare to be frustrated” when it comes to commenting on a story or blog post. Sadly, so many sites still don’t get it…

Here are the top reasons people don’t comment at sites that require registration…

It Pays to Ask Customers What They Want

Dedicated users of the story submission and rating site Digg.com are still revolting against the site’s new design and features. Adding insult to injury, they aren’t just voicing their disapproval with comments and direct posts, either. Users are “digging” stories that are auto-submitted from Reddit – Digg’s major competitor.

Are you losing sales because you aren’t soliciting and considering customer feedback?

Read more…